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iA to Open Global Headquarters in Indiana

Mar 9, 2021 | News

New HQ will add more than 400 jobs over the next three years

INDIANAPOLIS, IN. — iA executives joined Governor Eric J. Holcomb and Indianapolis Mayor Joe Hogsett as they announced plans today to open the company’s global headquarters in central Indiana. iA’s new global headquarters already employs 20 Indianapolis-based employees, including iA executive leadership team members. iA plans to create up to an additional 420 new, high-wage jobs in central Indiana by the end of 2023.

“With a thriving tech ecosystem and history of life sciences excellence, Indiana is the perfect place for companies like iA to establish its home base,” said Governor Eric J. Holcomb. “We’re excited iA has chosen to grow in Indiana and create for the hundreds of high-wage jobs for Hoosiers.”

iA, which provides pharmacy automation solutions utilizing software-enabled pharmacy fulfillment solutions to the retail, hospital, federal health care and mail-order pharmacy markets, is making a significant investment to lease, renovate and equip the 15th floor of 8888 Keystone Crossing in Indianapolis, which will house iA’s corporate operations. iA plans to maintain its national office in Johnson City, New York, where it was founded as Innovation Associates in 1974.

The company, which employs 400 associates primarily in New York as well as supplementary field services staff throughout the U.S., anticipates the Indianapolis facility to be fully operational by April 2021. iA is hiring in Indianapolis for positions in pharmacy, software development, software engineering, mechanical and electrical engineering, product management, help desk analytics, sales, information technology and human resources. Interested applicants may apply online.

“We are committed to hiring a diverse, Indiana-based team with a focus on continuing development and innovation across our suite of pharmacy fulfillment solutions,” said Marvin Richardson, iA CEO. “Indiana provides iA with a great opportunity to find top talent across pharmacy, software development and engineering. Indianapolis allows us to be closer to our customers, and we were also drawn to Indiana because of the strong Indiana economy and the tremendous support of the state of Indiana and city of Indianapolis. This a great location for us to continue to grow and hire the top talent we need to expand iA’s commitment to being a partner to the pharmacy industry.”

iA offers a suite of software-enabled pharmacy fulfillment solutions including its PharmAssist Symphony software, and automated modular hardware, all of which are designed to transform pharmacy and empower pharmacists to focus on patient care. The company has installed more than 1,500 pharmacy automation and software solutions around the world.

“We’re excited to welcome hundreds of new jobs at iA’s new global headquarters, right here in Indianapolis,” said Mayor Hogsett. “Today’s announcement is a testament to our city’s strong partnership with the state of Indiana, as well as to our business-friendly economic ecosystem, our high quality of life and our ability to attract and retain high-wage jobs.”

The Indiana Economic Development Corporation offered Innovation Associates (dba iA) up to $8 million in conditional tax credits based on the company’s plans to create up to 440 new jobs by the end of 2023. These tax credits are performance-based, meaning the company is eligible to claim incentives once Hoosiers are hired. The city of Indianapolis supports the project at the request of Develop Indy, a business unit of the Indy Chamber.

About iA

iA is a leading-edge provider of software enabled pharmacy fulfillment solutions. With over 25 years in the pharmacy fulfillment business, iA has invented and developed a suite of software driven pharmacy automation solutions. From PharmAssist Symphony software, to automated modular hardware and sophisticated counting and collation devices, iA is empowering pharmacists and unleashing the full potential of pharmacy. iA can run the prescription fulfillment process from end-to-end, helping pharmacies manage fulfillment and inventory to help lower costs, improve efficiency, and provide comprehensive Rx tracking and real-time support. For high volume centralized fulfillment or pharmacy operations — iA can help customers transform their pharmacy. For more information, visit

About IEDC
The Indiana Economic Development Corporation (IEDC) leads the state of Indiana’s economic development efforts, helping businesses launch, grow and locate in the state. Governed by a 15-member board chaired by Governor Eric J. Holcomb, the IEDC manages many initiatives, including performance-based tax credits, workforce training grants, innovation and entrepreneurship resources, public infrastructure assistance, and talent attraction and retention efforts.

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