woman checking medicine in pharmacy

Pharmacists committed to working in partnership with pharmacists.

About Us


At iA, we envision a world where every patient has easy access to their pharmacist every time they visit their pharmacy, and patients have choice in the way they are dispensed (vial or pouch) how they are delivered. When pharmacists are free to fulfill their roles as community healthcare providers, that’s unleashing the full potential of pharmacy, and that’s why we created Pharmacy Fulfillment by iA — the future of pharmacy, fulfilled.

With more than 300,000 pharmacists working today, it’s a shame that so many of them spend more time on phone calls with insurers than with patients. It’s our mission to change that.

iA has developed technology solutions that have transitioned centralized fulfillment from typically being used for mail order prescriptions to our model, which is to offer quick turnaround fulfillment to pharmacies of various sizes while helping offer improved patient choice: vial to pouch packaging, and choice for delivery at home or pick up in the store.

Everything we do is designed to help pharmacists make a difference in the health and well-being of patients. From our intelligent fulfillment software to our modular hardware and sophisticated counting and collation devices, iA empowers pharmacists to focus on patient care. iA can run the prescription fulfillment process from prescription acceptance to delivery across many different touch points, helping pharmacies manage fulfillment and inventory, by providing comprehensive Rx tracking and real-time support which can help lower costs and improve accuracy.

iA is a committed partner ready to work with you to transform your pharmacy and help improve patient care. Together, we’ll work closely to unleash the full potential of your pharmacy.

Our History


iA was founded as Innovation Associates in 1974. Since our founding, we have employed innovative engineering design and highly effective manufacturing techniques to produce a wide range of customized technologies for a variety of industries, from the U.S. Armed Forces to IBM to aerospace and utilities. Today, we are a technology company focused on unleashing the full potential of pharmacy through our leading-edge pharmacy automation and software solutions.

With over 25 years in the pharmacy fulfillment business, we have invented and developed a suite of leading-edge pharmacy automation and software solutions. With more than 300 systems installed around the world, our technology is working tirelessly in every market segment, from retail to mail order to military pharmacy. iA has always been and will continue to be a proven leader in technology and forward-thinking solutions created specifically for pharmacy.