---
title: "About Us"
date: 2024-04-19
author: "Jeff Shreibman"
url: https://iarx.com/about-us/
description: "iA is a pharmacy fulfillment company providing advanced robotics & software solutions to boost pharmacies' full potential. Contact us."
---

# About Us

# Unleashing the full potential of pharmacy™

#### ABOUT iA

## iA® (Innovation Associates®) is a pharmacy fulfillment company that provides an integrated platform of capabilities to support centralized pharmacy fulfillment and community pharmacy fulfillment solutions.

With over 30 years of experience in the pharmacy fulfillment business, we have developed and implemented advanced robotics and enterprise software solutions that help deliver quick and sustainable business results. Our Pharmacy Fulfillment Platform helps run the prescription fulfillment process from prescription order acceptance to delivery, supporting dynamic design flexibility to service pharmacies in a variety of volumes and settings. Our solutions can improve workflow, increase efficiency, and help deliver immediate and sustainable business results, while enabling more time for pharmacists to focus on their patients.

We embrace being a company powered by technology with the goal to accelerate the pharmacy industry move to centralization. We look to the future with great anticipation, because we know even bigger, better, faster, safer solutions are yet to be revealed. We will continue to tap into our own inventive philosophies and develop partnerships that, above all, will drive innovation at every turn.

iA is a committed partner, ready to work with you to transform your pharmacy and help improve patient care.

#### OUR COMMITMENT

iA is a committed partner, ready to work with you to transform your pharmacy and help improve patient care.

**[Play Video](#iarxf_video_7)**

## Our core values.

#### SOLUTIONS DRIVEN

Understand the problem and anticipate challenges, with a resolve to provide innovative solutions for our partners.

**[Play Video](#iarxf_video_2)**

#### CUSTOMER CENTRIC

Be bold with calculated decisions to drive value for our partners.

**[Play Video](#iarxf_video_3)**

#### CHAMPION DIVERSITY

Seek diversity within our team, our partners, and our community to strengthen who we are and what we will accomplish, together.

**[Play Video](#iarxf_video_4)**

#### EMPOWER OWNERSHIP

Take ownership at every level and within every action to achieve excellence.

**[Play Video](#iarxf_video_5)**

#### TRUST DARINGLY

Operate with trust of our team, our partners, and our strategy from day one.

**[Play Video](#iarxf_video_6)**

#### OUR HISTORY

## iA was founded in 1972.

Since our founding, we have employed innovative engineering design and highly effective manufacturing techniques to produce a wide range of customized technologies for a variety of industries from the US Armed Forces to IBM to aerospace and utilities. Today, we are a pharmacy fulfillment company that provides centralized fulfillment solutions focused on unleashing our partners' full pharmacy operations potential and help them meet their business goals through our leading-edge pharmacy automation and software solutions.

## Contact us.

### Media inquiries

**[Contact Us](#iarxf_popup_media_inquiries)**

### Sales inquiries

**[Contact Us](https://iarx.com/contact-us/)**

### Customer service

**[Get in Touch](https://intranet.innovat.com/contact/%20)**